T-Mobile and OpenAI Join Forces to Revolutionize the Customer ...
WEB6 days ago — SAN FRANCISCO — Sept. 18, 2024 — T-Mobile (NASDAQ: TMUS) and OpenAI have forged a groundbreaking multi-year agreement that will revolutionize the customer experience and reset customer success benchmarks for companies around the world. Combining T-Mobile’s deep expertise in cultivating customer relationships with OpenAI’s cutting-edge AI technology knowledge and world-class research ...
T-Mobile partners with OpenAI for customer service revamp
WEB6 days ago — T-Mobile and OpenAI will build a new customer service system powered by AI agents as part of a multi-year partnership announced Wednesday. Why it matters: Customer service has emerged as one of the top business uses for generative AI, along with coding and marketing.
T-Mobile and OpenAI Join Forces to Revolutionize the Customer ...
WEB6 days ago — SAN FRANCISCO, September 18, 2024--T-Mobile (NASDAQ: TMUS) and OpenAI have forged a groundbreaking multi-year agreement that will revolutionize the customer experience and reset customer...
T-Mobile Strikes Deal With OpenAI - WSJ - The Wall Street Journal
WEBSep 18, 2024 — The companies said the new platform, called IntentCX, will harvest data on customer interactions from the millions of T-Mobile subscribers who use its T-Life app.
T-Mobile embraces AI tech by giving OpenAI customer data
WEB6 days ago — T-Mobile announced a four-way partnership with tech giant Nvidia, broadband internet provider Ericsson and telecom company Nokia. The four companies will pour money into a AI-powered radio...
T-Mobile and OpenAI Join Forces to Revolutionize the Customer ...
WEB6 days ago — T-Mobile and OpenAI Join Forces to Revolutionize the Customer Experience with First-Ever Intent-Driven AI-Decisioning Platform ... Sign up to receive our updates and other TMCnet news! 2 Trap Falls Road Suite 106, Shelton, CT 06484 USA ; Ph: +1-203-852-6800, 800-243-6002 ;
T-Mobile teams up with OpenAI to revolutionise customer …
WEB5 days ago — T-Mobile has enlisted the help of ChatGPT developer OpenAI to develop an AI-powered platform to augment customer interactions. Set to launch in 2025, IntentCX will be integrated into T-Mobile’s operations and transaction systems to improve customer experiences including helping service representatives to support customer interactions.
T-Mobile sees Nvidia, OpenAI deals boosting Ebitda to $39B
WEB6 days ago — T-Mobile projects Ebitda to reach $39 billion by 2027, aided by Nvidia and OpenAI partnerships. Shares of T-Mobile, which hit an all-time this week, fell as much as 2.8% to $197.05 after the ...
T-Mobile & OpenAI Team Up to Build a "First-Ever" AI Engine for ...
WEB5 days ago — The wireless provider will then begin implementing the platform in 2025, with a strategy to continually advance the offering with OpenAI’s latest LLMs. OpenAI’s research and development will work alongside T-Mobile as part of a multi-year agreement to aid this process and advance IntentCX. Will it reach the stage of reducing T-Mobile’s ...
T-Mobile to Use ChatGPT Tech for AI-Powered Customer Support
WEBSep 18, 2024 — T-Mobile will use technology from OpenAI to create an AI-powered customer support platform. The multi-year agreement is meant to “revolutionize” the customer experience for T-Mobile, the ...
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