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  1. Solved: Can I contact Openreach directly - BT Community

    Jun 19, 2024 · Re: Can I contact Openreach directly Quick update. Rang the 0800 800150 and spoke to somebody in Lincon, rather than request a callback which seems to get a call from …

  2. Solved: New Fibre install - pre install survey? - BT Community

    Jan 29, 2025 · Hi All, We’re thinking of moving from Sky to BT and the obvious choice seems to be full fibre. However, we’ve recently had the house rendered and I’m not keen on the idea of …

  3. Solved: ONT location within house. - BT Community

    Feb 10, 2025 · The Openreach connection box is mounted on the outside wall directly behind the ONT so the Fibre Cable run to ONT is about 1 meter long. Question is, can I purchase a 15 …

  4. How to Check Full Fibre Rollout? - BT Community

    Oct 23, 2023 · The Openreach roll-out page has the following information in the first paragraph. We’re committed to building the best digital future for the UK, so we’ve announced an …

  5. Getting fibre installed in my block of flats - BT Community

    Jul 15, 2025 · Getting fibre installed in my block of flats Hello I've checked the BT broadband availability checker and it doesn't look like my block is in openreach's plans to roll out fibre. I …

  6. Solved: What is a 5C socket, and why do I have two other “... - BT ...

    Apr 3, 2024 · Hi all I am helping my mum renovate her flat. There are a few OpenReach sockets and we are trying to understand the role of each one… 1) We have a master socket labelled …

  7. Fibre through existing domestic cable duct? - BT Community

    May 25, 2024 · Fibre through existing domestic cable duct? OpenReach will be installing my full fibre broadband this week. I've realised that I've got an old cable duct running from a place …

  8. Suspected spam call - BT Community

    Mar 19, 2025 · Re: Suspected spam call Am in email touch with Openreach and BT re installation of full fibre broadband and leaving BT for another provider. Was not expecting phone contact. …

  9. Solved: Silver Address - BT Community

    Feb 21, 2023 · Solved: I have just moved into a new build, we have an OpenReach box installed. When I go on BT to get broadband my address doesn’t come up on BT’s

  10. Installation incomplete, how long to update and complete?

    Nov 27, 2024 · Openreach engineer arrived at the property Friday 22nd November to transfer our service to Full FIbre. Installation couldn't complete because they couldn't thread the cable …