Amazon Connect is an AI-powered application that provides one seamless experience for your contact center customers and users. It's comprised of a full suite of features across …

Jun 27, 2025 · Welcome to the ultimate AWS Connect guide – covering everything you need to know about one of the most reliable, flexible, and intuitive contact center solutions around.

Amazon Connect is an easy-to-use omnichannel cloud contact center service offering superior, low-cost customer service using machine learning (ML), interactive voice response (IVR), and …

This workshop is best suited for those new to Amazon Connect, IT decision makers, line of business stakeholders, or those responsible for contact center configuration and management.

Apr 29, 2025 · AWS Connect is a cloud-based contact center service offered by Amazon Web Services (AWS). It allows businesses to provide customer service through voice calls, chat, …

Amazon Connect is a contact center as a service (CCaaS) solution that offers easy, self-service configuration and enables dynamic, personal, and natural customer engagement at any scale.

Jan 9, 2019 · Amazon Connect is an Amazon Web Services (AWS) public cloud customer contact center service. Amazon Connect enables customer service representatives to respond to …