Companies say new AI platform will harvest data on customer interactions to improve service.

T-Mobile’s motive for the partnership with OpenAI to build IntentCX is to cut down on subscriber loses, the indicator of ...

T-Mobile is partnering with OpenAI to develop IntentCX, an AI platform aimed at revolutionizing its customer service ...

OpenAI CEO Sam Altman says customer data won’t be used to train its base AI models.

Like most companies in 2024, T-Mobile is jumping onto the AI train. On Wednesday, the carrier announced that it has a new ...

The goal is to run a new customer service platform called 'IntentCX,' which promises to take AI customer support to the next ...

T-Mobile has partnered with OpenAI to integrate AI technology into its products and services. This collaboration aims to ...

With the aim to incorporate AI, T-Mobile and Open AI have struck a deal and created a new customer service system, IntentCX.

T-Mobile (NASDAQ: TMUS) and OpenAI have forged a groundbreaking multi-year agreement that will revolutionize the customer ...

At its recent Capital Markets Day, T-Mobile made an effort at reigniting some excitement around 5G, announcing partnerships ...

T-Mobile US and OpenAI are creating an “intent-driven AI-decisioning platform" to 'revolutionize' customer experience.

Telecom operator T-Mobile said on Wednesday it expects adjusted free cash flow to be between $18 billion to $19 billion in ...