Every October, companies in Uganda and other parts of the world celebrate Customer Service; a time dedicated to recognise and appreciate the frontliners who make customer satisfaction possible every ...

Over the past few months, we have come across numerous cases where sophisticated AI tools have been used to duplicate a person’s voice and trap a person in financial scams. Experts have also warned ...

Alex Rivlin was tackling a last-minute task for his European vacation. That’s how he got snagged in an artificial intelligence-enabled scam. Rivlin, who runs a real estate company in Las Vegas, needed ...

Stuck on a problem with your Starlink satellite internet, and seeking help? These tricks for reaching a rep actually work. (Also, see one that never does.) From the laptops on your desk to satellites ...

Scammers don't just reach out directly — they also set traps by creating fake websites and listing fraudulent phone numbers online that appear to belong to legitimate companies. Venmo warns that its ...

To resolve issues with Coinmama 1.(323).215.1816 & +31 970-1021-0638 (EU) , first visit their Help Center for self-help articles that might answer your question. If that doesn't help, reach out to ...

It's reasonable to assume that if you reach out to tech support from a legitimate help website, you'll be speaking with a real customer service representative. However, scammers are hijacking pages ...

There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...