The year 2025 has been interesting for restaurant chains, and these ones have not had a great year. These chains have the ...

ORLANDO, FL, UNITED STATES, September 18, 2025 / EINPresswire.com / -- Genesis Reference Laboratories, a leading provider of diagnostic testing services, today announced it has achieved a Net Promoter ...

The Net Promoter Score (NPS) is a globally recognized metric that measures customer loyalty and satisfaction by asking one simple question: “How likely are you to recommend our company to a colleague ...

For years, marketers have relied on the Net Promoter Score (NPS) as the gold standard for measuring customer sentiment. But in recent years, as many brands have grown increasingly disconnected from ...

The health system, which operates more than 100 hospitals across 16 states and the District of Columbia, has also reduced the average time to resolve an issue by 67% in the last two years, according ...

LEHIGH VALLEY, Pa., July 15, 2025 /PRNewswire/ -- Berkheimer, the state's leader in tech-forward tax collection and administration, has reached a new tier in national Net Promoter Score (NPS) rankings ...

The most recently conducted Denver Regional Transportation District (RTD) customer and community surveys show double-digit, year-over-year improvements in several categories, including perceptions of ...

Editas Medicine reports 58% mean editing in HSCs after single tLNP dose, aiding sickle cell and beta thalassemia treatments. Editas Medicine announced promising new data demonstrating a 58% mean ...

ATLANTA, May 28, 2025 /PRNewswire/ -- Cogitate, a leading provider of digital transformation solutions for the property and casualty insurance industry, today announced an exceptional Net Promoter ...

The new achievement adds to SelectQuote Insurance Services’ recent recognition in USA Today’s “America’s Best Customer Service” List for 2025. OVERLAND PARK, Kan.--(BUSINESS WIRE)-- SelectQuote, Inc ...

Customer loyalty. Every business chases the golden ticket, yet many struggle to measure it effectively. How do you quantify something as seemingly abstract as loyalty? And once you've measured it, ...

Thanks to the work of Apple, Microsoft, Google, Amazon, Oracle, and others in the late 1990s and early 2000s, Silicon Valley became the engine of industrial growth for the U.S. Besides all of the ...