NiCE bolsters its AI platform with conversational and agentic capabilities via a Cognigy deal to take on more customer ...

Learn how Dynamics 365 transforms business processes with real-time analytics, seamless integrations, and powerful tools for success.

Following CE Mark approval in Europe, the Company plans to distribute the Eversense 365 System in Germany, Italy, Spain (including Andorra), Poland, Switzerland and Sweden. “Completing the CE Mark ...

Three patched Dynamics 365 and Power Apps vulnerabilities exposed sensitive data, highlighting risks of API flaws.

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in ...

Microsoft said 10 autonomous agents are coming to Dynamics 365 to assist business users across every facet of their practice by bringing the power of AI right to where they work.

If you already have a Dynamics 365 Field Service, Dynamics 365 Guides, and/or Dynamics 365 Remote Assist license, you will be able to access the new remote assistance capabilities in your mobile Teams ...

Dynamics 365 Contact Center is generally available, offering a Copilot-powered, generative AI solution for contact centers. Learn more.