The Illinois Commerce Commission holds a public hearing to allow Nicor customers to voice their opinions on the nearly $309 million proposed rate hike.

Appalachian Power has filed a petition with the Virginia State Corporation Commission to securitize certain company assets to reduce future financial impacts on customers.

The Connecticut Supreme Court on Wednesday upheld nearly all of state regulators’ decision two years ago to cut water rates for Aquarion customers by an average of $67 a year. The unanimous ...

New York State Electric & Gas is seeking permission for a one-year rate hike that would increase a typical customer’s electric bills by $33 per month, or 24%, next year. The proposed hike, filed ...

The Georgia Public Service Commission has approved a plan to freeze Georgia Power's base rates through at least 2028, ensuring predictable electricity costs for its 2.8 million customers.

The Map Rating Restaurants Based on How Hot the Customers Are LooksMapping, an A.I.-powered website, rates not the food, but the attractiveness of the diners. Video by Looksmapping Share full ...

Response rates to customer questions left in the comments section on Instagram posts increased 14% between 2024 and 2025—still a substantial number (68%) of questions on the social platform did ...

While airline brands may have room for improvement when it comes to customer service response rates on social platforms, their response times outpace all industries except telecom.

Arizona Public Service wants to raise rates. If approved, the proposed APS rate hike would result in customers seeing their power bills rise by 14%.

Pinnacle West's payout ratio had trended around 65% until 2022 when it jumped to 80% following the 2021 customer rate cut.

Anything later than that, and customers would be stuck with the dramatically lower net-metering rate. “By requesting that new rates be backdated, AEP literally tried to retroactively strip hundreds of ...

TOPEKA — Staff at the state’s utility regulatory agency disagree with Evergy’s proposed rate increase that includes a 15% hike to residential electric rates. Evergy customers can share their opinions ...