Claire Page says she broke down in tears and collapsed to the ground in despair after being told in the queue at Manchester ...

Claire Page, from Bolton, said she was due to go on a surprise trip for her children to Lapland on a TUI package to see Santa ...

The tour operator said underlying earnings before interest and taxation (EBIT) climbed 33 per cent to €1.3bn in the year to ...

Claire Page, 37, was left in tears on the floor of the airport after check-in staff said she could not fly to Lapland with ...

A mum's dream trip to Lapland was shattered when she collapsed in shock after TUI staff informed her at Manchester Airport ...

"My husband said he couldn't do it, as he knew it was my dream. But I told him we had to think of the kids. I said 'you have ...

Claire Page, 37, who has travelled on the same passport at least half a dozen times, missed out on the Christmas holiday of a ...

Claire Page had been saving for the 'holiday of a lifetime' to Lapland since her eldest son was born - but it was all ruined ...

The TUI package included a stay at the Snowflake ... However, things began to turn sour after they arrived at Manchester Airport in the early hours of Sunday, December 1, ahead of their 6am ...

The Bolton mum had booked the festive trip as a surprise for her family, but things took a heartbreaking turn not long after.

A mother collapsed in tears at Manchester Airport after being denied boarding for a £7,000 dream family holiday to Lapland ...