Of the consumers planning to order out, a majority just said it was easier and a third said it’s cheaper or equal to the cost ...

A ransomware attack against the software vendor has pushed the coffee chain to temporarily rely on manual scheduling to ...

The end of this restaurant earnings season recalls a version of the opening lines from Leo Tolstoy’s “Anna Karenina”: Successful brands are alike; each unsuccessful brand is failing in its own way.

While customers feel more pressure to tip across industries, they still tip a relatively stable 18% at restaurants.

What does customer experience mean at a restaurant? Customer experience (CX) in restaurants encompasses every aspect of the ...

Nick Scarpino, who has worked in various marketing roles at Portillo’s since 2015, will succeed Yorgo Koutsogiorgas in ...

Marika McCauley Sine, who previously served as Mars’ global vice president of sustainability and chief sustainability officer ...

Comparable sales headwinds haven’t slowed Jack in the Box’s growth, with the brand opening more stores than it closed for the ...