Digging into the mind of the consumer to understand what’s most important to them going forward. What will resonate? What ...

Simpler cancellations. The FTC’s Click to Cancel rule requires businesses to offer easy, user-friendly cancellation options ...

AI in customer experience can drive efficiency, but finding the right balance with personal touch is key to keeping loyal ...

AI in customer service transforms CX with smarter chatbots, proactive insights, and effortless customer experiences that ...

This year’s top marketing campaigns not only captured audience attention but also reshaped how brands connect with consumers.

AI is transforming content discovery. Creators must adapt to guarantee fair compensation, protect attribution and stay ...

Ron is the Vice President of Global Marketing at Bluebeam, where he oversees the global marketing strategy for Bluebeam. Close’s professional trajectory spans globally, having worked in ...

Samson Adepoju is an accomplished marketing and public relations executive with over a decade of experience in technology and communications. He specializes in developing comprehensive media ...