Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

Loopio has announced the launch of the Loopio Unleash Connector. It connects the AI-powered RFP response solution provided by ...

Industries like manufacturing and logistics are deploying AI in hopes of saving time and boosting retention among frontline employees.

NiCE bolsters its AI platform with conversational and agentic capabilities via a Cognigy deal to take on more customer ...

The company wants users to see Slack as a ‘work operating system,’ says Chief Product officer Rob Seaman. He offered a look ...

Lev, a Manhattan-based data and workflow platform for commercial real estate, is changing that. Its AI-powered financing ...

The Kathmandu center of excellence gives SecurityPal a cost base low enough to keep humans in the loop while staying ...

Alex Levin is the Co-Founder and CEO of Regal, a voice AI platform that helps enterprises drive revenue through compliant, AI ...

As the AI era begins to reshape global enterprise, learn more about how to optimize data operations to ensure digital ...

News: Slack integrates native AI to boost productivity, enabling faster search, writing assistance, and contextual ...