Consumers want the returns process to be easy to find, period. In fact, about 66% of consumers who visit your website will take the time to read your return policy before they consider making a ...

Typically, the IRS takes up to 16 weeks to process an amended return. However, using the aforementioned tracking tool can provide insight into where your amendment stands.

Make the return process as simple as possible. Haber points to merchant portal Rue La La as a standout in painless returns. If an item doesn’t fit, ...

Dive Brief: Nearly 39% of consumers return an item purchased online “at least” once a month, according to a recent Narvar survey of over 1,900 consumers.; On average, customer returns cost ...

Walmart is rolling out a new in-store return process for online purchases that aims to leverage its mobile app alongside its massive brick-and-mortar footprint. The Mobile Express lane will allow ...