Clientshare's CX Maturity Assessment Clientshare, the company behind the world's leading Business Reviews platform, Pulse, has laun ...

TCS, Bharti Airtel, ICICI Bank, State Bank of India, Infosys, Life Insurance Corporation of India (LIC) and Bajaj Finance ...

Regression to the mean is the unfortunate outcome of most benchmarking today. “How are we doing against the industry ...

The agency has averaged an 87 percent overall customer satisfaction rating since the summer of 2021.

Half Dome describes 2024 as its strongest year yet, with strides forward commercially, culturally and creatively. It’s also ...

Trading Technologies International, a global provider of capital markets trading technology, has announced a new partnership ...

Belco’s multimillion-dollar North Power Station was not subject to an up-to-date competitive tendering process, sparking ...

Q2 consolidated net profit rises to AED 3.5 billion, backed by 9.7% year-on-year growth Q2 EBITDA reached AED 8.0 billion at ...

Once you’re in the thick of it, leading an effective digital transformation initiative can feel both elusive and never-ending ...

Shares of healthcare-payments software firm Waystar (WAY) are getting a lift after the company reported second quarter ...

In the QSR and fast-casual world, uniformity is treated like a commandment. Sameness is seen as safety, especially when it ...