"We are reimagining enterprise software, pushing the boundaries of what’s possible with AI-driven automation.” ...

Next time you ask, ‘where is my order’, chances are, you’ll get a response from a voice bot. Responses to customer calls are ...

Salesforce launches Agentforce Observability to give enterprises real-time visibility into AI agent behavior, solving trust ...

The current paradigm in AI development tends to be “bigger is better.” Companies like OpenAI and Google have focused on ...

New terms of service from Meta prohibit the integration of third-party Artificial Intelligence into WhatsApp. Microsoft ...

Mitel CX 2.0 introduces new AI capabilities, virtual agents, and hybrid cloud options to streamline customer support.

Sankar Thambireddy is transforming global SAP landscapes with AI-driven automation, cloud modernization, and intelligent ERP ...

GetVocal announced a $26 million Series A on Nov. 18, led by Creandum with Elaia and Speedinvest, bringing total funding to ...

Charlotte Observer columnist Scott Fowler, as a tribute to Ron Green Sr., names the things he’s thankful for on this ...

Visitors will be able to avail retail, after-sales service, delivery and charging, separating it from experience centres in ...

The holiday season remains a critical period for most retailers, and to succeed means building more engaging experiences, ...

We’ve sifted through the Black Friday marketing hype to find the best bargains on cordless vacuums, robot vacs, and more.