Scheduling in retail is hard because customer foot traffic may be unpredictable ... or other forums to let others know of the ...

Because a large proportion of Juhudi Kilimo team members work in the field, they require easy mobile access to head office applications.

As part of its continuous endeavors to enhance the career development of its human resources and support them in building a ...

This program supports critical training and testing needs for U.S. forces, including the Army’s Threat Systems Management ...

Here's how retailers planning to use AI can do so wisely to navigate their holiday labor hurdles and lay the groundwork for ...

These professionals provide personalized support to users of complex B2B software, ranging from onboarding and training to ... could benefit from AI customer success managers.

It's not just up to your sales or service teams to give good customer service; every employee plays a role. Learn how to ...

The automotive sector is very competitive, and the standards being pursued have traditionally been the key to manufacturing ...

A recent study found that businesses that implemented a comprehensive scaling strategy experienced an average revenue growth ...

If every call center integration was as easy as advertised, we wouldn’t have written this guide. Learn six ways to ...

Emerging markets have gradually become attractive grounds for new and developing businesses. This is because they offer new ...

Winning The Drum Awards for B2B in the Data and Insights category as well as the A.I./Emerging Technologies category was ...