(Illustration: CNA/Rafa Estrada) New: You can now listen to articles. SINGAPORE: Many of us have experienced it. On hold for the third or fourth time trying to resolve an issue with your phone bill?

SINGAPORE: The parent company of Philippine fast-food operator Jollibee announced on Tuesday (Nov 5) that it had reached a deal to acquire Hong Kong dim sum chain Tim Ho Wan for S$20.2 million ...