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AI is making Philippine call center work more efficient, for better and worse
BPO workers say AI tools are monitoring their calls, assisting them with customers, and scoring their performance.
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Breaking down the world’s tariffs against China’s tech industry
President-elect Donald Trump pledges to escalate the trade war, but non-Western nations have targeted China with tariffs, too ...
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How Singapore became the ideal testing ground for self-driving cars
The tiny country has embraced autonomous vehicles as a way to overcome labor shortages and use its scarce land more ...
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Courts in Buenos Aires are using ChatGPT to draft rulings
Generative AI is replacing a successful AI project that drafted legal rulings. Experts worry about data privacy, ethical ...
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The Philippine army is recruiting young tech civilians to fight cyber attacks
The country is among the most vulnerable to online threats, many of them from China. To fight back, the army is recruiting IT ...
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The U.S. Chinese immigrants running Temu shipping centers from their homes
To speed up delivery and dodge a crackdown on shipments from China, e-commerce companies are turning to so-called “family ...
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India banned a Chinese app four years ago. Government agencies are still using it
CamScanner was one of 59 Chinese apps the Indian government banned in 2020, amid a border conflict with China.
Rest of World10d
New data shows the number of new mobile internet users is stalling
Clearly, he was correct. A recent survey from Global System for Mobile Communications Association Intelligence (GSMA), the ...
Rest of World12d
Nigeria’s Ogun State wants to lead the country’s EV revolution
But experts fear long-term success may not follow as Nigeria lags other African countries when it comes to EV adoption.