Many IT professionals are familiar with the term business process outsourcing (BPO), but knowing how to distinguish it from other types of outsourcing requires some scrutiny—somewhat like discerning ...

As the Q3 earnings season comes to a close, it’s time to take stock of this quarter’s best and worst performers in the data & ...

Twenty years ago, technologies were rigid, and the main goal of digital transformation engineers was to simplify it all so all the features fit into the new digital reality. Today, there are no ...

Process improvement can be a frightening concept. For many people, it signals the start of a downsizing cycle or at least a period of uncomfortable change. The truth is, process improvement has been a ...

A local trade organization of information technology and business process management (IT-BPM) firms on Thursday urged the government to reconsider a revenue regulation that imposes taxes on all ...

ChatGPT has changed how most people regard and interact with AI, and the tool has been used widely to do everything from create travel itineraries to assisting developers with coding. Now its creator, ...