According to a survey, removing disputes from the payments ecosystem has “become the number one concern for sellers, with a tertiary concern of first-party-misuse1.” As noted in an update from Verifi, ...

Banking fraud is an unfortunate fact of life these days. At some point when reviewing your monthly checking account statement or online activity, you may notice a purchase you didn’t make. What should ...

A pending transaction is a charge that shows up on your credit card statement but hasn’t been reduced from your balance yet. Merchants may also place a pending transaction — or hold — on your account ...

We’ve all been there — you sent a PayPal payment, only to realize you made a mistake. Whether you accidentally sent money to the wrong person, paid the wrong amount, or changed your mind after hitting ...

Chargebacks are becoming an increasing challenge for retailers and financial institutions as digital transactions grow in popularity. But what exactly is a chargeback? A chargeback is a process that ...

Defective merchandise. Shoddy plumbing jobs. Car repair shops that don’t repair anything. Undisclosed and unfair extra service fees. Shipments that never arrive. Even careful consumers sometimes run ...

In its latest generative artificial intelligence push, Salesforce Inc. said today it’s introducing new features for banks that will help them deal with transaction disputes much more rapidly. The new ...

Jack Levin discusses how businesses can save time and money by using mediation and arbitration procedures that are tailored to their specific disputes and avoid litigation. Experienced lawyers are ...

Each credit card issuer has a built-in dispute option, either through the mobile app, phone banking, or a secure message.

As the COVID-19 pandemic winds on into its third year, waves of new virus variants continue to “wreak havoc with supply chains,” according to an update from Verifi. Firms responsible for taking goods ...