Zendesk and Freshdesk are the most affordable CRM services on the market, with Zendesk costing $19 a month and Freshdesk costing $19 per user per month (or $15 if you pay annually), both on their ...

On 2 December 2012, eight months after Freshdesk Inc., a Chennai-based software as a service (SaaS) product company, started operations, it got into an ugly spat with San Francisco-based Zendesk ...

Freshdesk's UI and knowledge base leave nothing to be desired from a functionality perspective, but Zendesk gives you a bit more in terms of customization on both fronts.

Freshdesk, which has raised $1 million in funding from Accel Partners, is debuting a new version of its cloud-based customer support platform today. Similar to the leader in the space, Zendesk ...

And whereas Zendesk grew 76% for the year in revenue, Freshdesk has grown bookings more than 3x (300%) in the last several years, though it does not break out its paid vs. unpaid customers as a ...

We can expect some competition from Freshdesk in the AI space. Besides Salesforce and Freshdesk, Atlassian (NASDAQ: TEAM), which recently went public is also a challenger for Zendesk.

Freshdesk is trying to make its lack of native mobile apps an advantage Online help-desk software vendor Freshdesk is hoping to draw a fresh contrast between itself and rival Zendesk with a new ...

While Desk.com can stack up feature-for-feature with the likes of Freshdesk and Zendesk, Salesforce.com’s real edge lies in the fact that “we can grow with our customers,” said Leyla Seka ...

On 2 December 2012, eight months after Freshdesk Inc., a Chennai-based software as a service (SaaS) product company, started operations, it got into an ugly spat with San Francisco-based Zendesk ...

Zendesk and Freshdesk are two players that specifically compete in the customer support part of the CRM market. Zendesk’s Financials First quarter revenue at Zendesk (NYSE: ZEN) increased 62% over the ...