You know that moment when someone says the exact wrong thing at the exact wrong time? It’s not just awkward—it’s costly. Because as, communication expert and Exactly What to Say author Phil M. Jones ...

Have you ever had a great conversation with another person where you felt so connected it was like you were in sync? Chances are, that was literally true. When two people really connect in a deep ...

You don’t remember how it started—something about the last election, maybe a social issue—but suddenly your cousin is red in the face, your mother’s muttering “I can’t believe you think that,” and you ...

There’s a silent killer lurking in even the best of conversations—one that doesn’t come in the form of yelling, name-calling, or finger-pointing. No, this one hides in plain sight, disguised as “help.