Isa Fulford, the research lead for OpenAI’s new ChatGPT agent, needed to order a bunch of cupcakes, so she asked the AI tool ...

OpenAI is going all in on the most-hyped trend in AI right now: AI agents, or tools that go a step beyond chatbots to ...

The feature marks OpenAI's latest entry into what the tech industry calls " agentic AI "—systems that can take autonomous ...

Configure Virtual Agents for more general interactions or finely tune them to handle specific responsibilities. Intelligent Routing: UJET’s intelligent routing engine is the first of its kind.

With novel, intent-free searchability across company knowledge bases and websites, no-code workflows, and active-learning conversational AI, Dialpad virtual agents offer customers the unique ...

SAN JOSE, Calif., June 12, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today introduced Zoom Virtual Agent 2.0, the next evolution of the company’s self-service virtual agent ...

Nvidia has announced a new platform for creating virtual agents named Omniverse Avatar. The platform combines a number of discrete technologies — including speech recognition, synthetic speech ...

ServiceNow Inc. today introduced Now Assist for Virtual Agent, a chatbot that uses generative artificial intelligence to help workers quickly find business information. The chatbot is rolling out ...

ServiceNow reckons that Virtual Agent will be able to handle and resolve about 15 percent to 20 percent of incoming service requests. Written by Larry Dignan, Contributor May 9, 2018, 9:26 a.m. PT ...