Complementing. The fourth function, a particularly important one, of non-verbal cues is to complement the verbal expression: to add information not otherwise present in the spoken words.

Recall from Part I and Part II that non-verbal cues involve kinesics (namely body language: which includes facial expressions, eye gaze and gestures), and paralanguage (which includes features of ...

Vocal intonation Israel-based Beyond Verbal reckons that the way to do this is through tracking vocal intonation. Not merely monitoring what people say, as some are approaching emotions analytics.

4. Be careful with technology Meet in person. Steven Johnson suggests that by stripping away the emotional information in faces and intonation, technology can hamper communication.

In the study, the researchers wanted to see whether dogs also pay attention to both words and intonation when trying to understand what a human is trying to say to them. To conduct the study, the ...

If I were giving a presentation of this 500-word article, you would hear only 35 words, and the remainder of what you “heard” would be through verbal intonation and body language.