Verbal strategies in intercultural communication enhance the ability to produce or understand speech between members of different cultures. The plans may be formal or informal, based on the ...

Psychologist David Matsumoto is an acclaimed expert on non-verbal behavior, culture and emotion. Here he is, in his own words, on the weighty consequences of non-verbal communication across cultures.

For humans, most communication is non-verbal. We need to understand the importance of non-verbal communication and its impact on our messages and relationships.

Overcoming challenges to effective verbal communication is a top priority for both restaurant managers and employees in the front and back of the house. While the theme and underlying atmosphere ...

Non-verbal cues—such as body language, eye contact and tone of voice—play a significant role in communication. They can reinforce what you’re saying or completely undermine it.

Psychologist David Matsumoto is an acclaimed expert on non-verbal behavior, culture and emotion. Here he is, in his own words, on the weighty consequences of non-verbal communication across cultures.