The equipment in this month’s troubleshooting problem is an electric furnace that has been in service for at least ten years, according to the customer who is reporting that the unit is running almost ...

Our troubleshooting problem involves a complaint from a customer who is concerned that their 9-year-old electric furnace is running excessively and wasting energy. The customer also tells the ...

As temperatures drop, your furnace becomes the unsung hero keeping your home warm and comfortable. But like any hardworking appliance, it can run into trouble, especially after months of sitting ...

Freezing, frosty, frigid are all perfect words to describe typical Northern winter weather. If they describe the inside of your home, however, chances are excellent that 1) there is something wrong ...

During the winter, your furnace is probably the most important appliance in your home. So when it it’s not working and the ...