In the world of quick-service restaurants (QSRs), businesses are constantly trying to revolutionize dining and provide their customers with the most seamless experience possible. Enter digital ...

With off-premises on the rise, the drive-thru has become somewhat of a de facto dining room, according to PJ’s Coffee EVP of ...

Ever since the first cars rolled off assembly lines, Americans have been obsessed with convenience and speed. represents one ...

Reducing drive-thru wait times in quick-service restaurants is a crucial aspect of enhancing customer satisfaction. Implementing strategies such as optimizing menu boards for clarity, training staff ...

Ah, the Wendy’s drive-thru. If you’re a true Wendy’s fan, there’s nothing better than pulling up to the speaker and ordering a Frosty, large fries and whatever else you’re craving—well, maybe except ...

The act of driving to a fast-food restaurant and leaving with a hot meal without even stepping out of your car seems like ...

Let’s start with a debate on consumer behavior: Are fewer restaurant goers visiting the drive-thru? From January 2024 through June 2025, there have been consistent gains in dine-in, delivery, and ...

The space will use the company’s Infinite Kitchen technology to crank out an estimated 500 salads and bowls per hour, roughly ...