Yet, a recent decision by the fast-food giant has sparked widespread discussion and even controversy: the removal of self-serve soda machines from all U.S. locations by 2032.

The problem with tipping at a self-checkout machine is there's no proof the money goes to an employee, Wall Street Journal reporter Rachel Wolfe told CBS News.

The Chicago-based fast food chain plans to eliminate the machines at its U.S. restaurants by 2032, it confirmed this week. McDonald's will eliminate its self-service soda stations in the coming years.

According to a new report from CNN Business, the international chain will begin phasing out its dining room self-service soda machines with the ultimate goal of eliminating them completely by 2032.

Self-service kiosks are ubiquitous in Western Europe, but they’re in fewer than 20% of fast-food establishments in the U.S., says Perse Faily, chief executive at Los Angeles-based Tillster, one ...

Walmart is scaling back on its self-checkout machines at two stores, as more retail giants are reducing the self-service option at their stores, citing an effort to combat theft. A Walmart in a ...

An unsocial 14% said they would wait for a self-service lane even if a human cashier was available. Shutterstock The April PlayUSA poll found that more than 7 in 10 (71%) of the 1,001 Americans ...

Chocolate producer Gnaw has introduced a four-strong impulse bar offer in vibrant, fully recyclable wrappers. The bars come ...

Consumers are now requested to leave tips at self-checkout machines at some airports, bakeries, coffee shops and stadiums across the US Comments By Emily Robertson FOXBusiness video ...

Despite having zero interaction with employees during transactions, self-checkout machines at places such as coffee shops, bakeries, airports and sports stadiums are giving customers the option to ...

New research from the University of Cincinnati, in partnership with local nonprofit Caracole, shows a self-service vending machine filled with harm reduction supplies such as naloxone helped ...