Service-level agreements (SLAs): The key components project managers should know Your email has been sent Almost every project requires vendor services; after the project is complete, those services ...

An SLA (service-level agreement) is traditionally a contract between an organization and an external service provider, such as an ISP or ASP (application service provider), that mandates specific ...

As digital infrastructure becomes more interconnected and performance-sensitive, protecting against SLA breaches is no longer optional, it’s part of prudent investment management In the data center ...

We need to decide on our performance SLA's, but I'm having a hard time deciding on the interrelationship between the two usage scenarios. The batch scenario will most often be used overnight, and our ...

A good experience is fundamental to any storage as-a-service (STaaS) offering. However, in the IT industry, the stakes are especially high. Enterprise customers must rely on vendor service levels in ...

Service-level agreements for cloud services are, at their core, more challenging than other SLAs because many cloud providers are unwilling to modify or adjust them. They want a relationship of “one ...

Almost 10% of participants in Nemertes’ data center research cited outsourcing data center facilities as one of their most important funded initiatives. Over the last five years, the cost of building ...

Vodafone has introduced global SLAs (service level agreements) for its managed mobility services, including voice and data. The goal is to offer large enterprises better transparency and ...

Assuring optimal performance is one of the most frequently occurring tasks for DB2 DBAs. Being able to assess the effectiveness and performance of your database systems and applications is one of the ...

Microsoft described a few of additions to its Microsoft Entra identity and access management products this week. For instance, Microsoft is now previewing the ability of tenancies using the Microsoft ...