When you provide positive feedback, it's like giving that person a gift. But what if they don't accept it, or they make light of it (e.g., "Oh, it was nothing." ...

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Positive feedback is more effective when it is Behavioral, Explicit, Strengths-based, and Timely (BEST). In our research on what makes work meaningful, one of the most powerful, but underused, ...

Without positive feedback, people will feel less motivated and eventually burn out—especially when working in a virtual setting. The lesson: Your teams need to know what is going right so they ...