Six Sigma Implementation Examples. Six Sigma is a quality-control concept originally developed by Motorola in the 1980s. It is precise and data-driven, and makes heavy use of unique statistical ...

Six Sigma may be the single most important quality method to be developed in the world of manufacturing. Now it's time to apply it to IT. You can read Part 1 here.

Pareto analysis states that 80% of a project’s results are due to 20% of the inputs, and 80% of problems can be traced to 20% of the causes.

He wanted to analyze this feedback, but had no experience with qualitative data. An internal Six Sigma Black Belt consultant suggested he start by creating an affinity diagram and use that to create a ...