But building your own PC—easy as it can be, as you can see in our Rigged Up section—doesn't necessarily mean you are your own best tech support. At least not compared to the feelings that Mac users ...

Dell, HP, and Lenovo’s tech support scores all drop from last year. The same is true for repairs, though Dell’s score is only down a tenth of a point. Of the big three Windows PC manufacturers, Dell’s ...

A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In this con, scammers pose as ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...