When looking at NBN plans, you’ll notice that the three major telcos tend to have the more expensive options out there – particularly Telstra and Optus. The benefits of going with Telstra ...

Optus held its first town hall meeting with new chief executive Stephen Rue on Wednesday, who left NBN Co in May to join. In his first note to staff, he said he had “always admired” Optus’s ...

The Australian Competition and Consumer Commission (ACCC) has commenced proceedings in the Federal Court alleging that ...

One example given by the ACCC involves a person living with an intellectual disability who went into an Optus store and was ...

The telco group sold phone plans to people who could not use them at home because there was no Optus coverage where they ...

Optus’s new chief executive Stephen Rue has expressed disappointment over allegations the telco manipulated credit checks to ...

Two telecommunications bodies - one representing telecoms consumers and the other industry participants - have lambasted ...

The consumer watchdog has taken Optus to court over allegations it sold fraudulent contracts, pressured customers to buy ...

Optus allegedly sold goods and services to more than 400 customers ... was sold an expensive phone with a business contract ...

Its 2023 one-day outage may have cut mobile and fixed services to over 10 million people, but Optus received just 1,154 ...

The conduct is alleged to have occurred at two Optus Darwin stores, a Mount Isa store, as well as other “store locations ...

Australia’s consumer watchdog is suing Optus, accusing the telecommunications giant of engaging in “unconscionable conduct” ...