MUNICH and RESTON, Va. , Jan. 7, 2014 /PRNewswire/ — Building on its strong history of delivering superior contact center solutions, Unify, formerly known as Siemens Enterprise Communications, today ...

OpenScape Contact Center features a new user interface, modeled on Unify's groundbreaking Circuit platform, for joy of use and simpler deployment. It also supports a 360 degree customer view, ...

The OpenScape Contact Center packaging builds on this concept. Two new packages will be available upon general availability June 30, 2008 that combine the voice, unified communications and contact ...

Siemens Enterprise Communications has announced an upgrade of its OpenScape Contact Center. The V8 release will be generally available May 18, Ross Sedgewick, senior director with Siemens' large ...