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This strategic move shows AI is now the foundation for how leading companies engage, support, and retain their customers ...
Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
The 13 award winners across 6 categories were honored at Interactions 2023, the industry’s largest CX event, highlighting the power of Enlighten, the trusted AI for business, and NICE’s cloud ...
NICE (Nasdaq: NICE), the worldwide leader in AI-powered self-service and agent-assisted CX software, today announced its integration of CXone Expert with OpenAI's generative modeling used in ...
NICE today announced that Banco PAN, a complete digital banking and consumer platform in Brazil, has found significant improvements moving from the incumbent, on-premises solution to NICE CXone ...
HOBOKEN, N.J.-- (BUSINESS WIRE)--NiCE (Nasdaq: NICE) today announced the winners of the 2025 CX Excellence Awards, honoring organizations that are transforming customer service with CXone Mpower.
HOBOKEN, N.J.-- (BUSINESS WIRE)-- #NICE -- NICE (Nasdaq: NICE) today announced that NICE Enlighten, NICE’s CX AI, has reached the significant milestone of augmenting and automating over 100 ...
NiCE Interactions 2025 marked a pivotal moment in the company’s evolution, not just as a premier provider of customer experience technology but as a forward-looking orchestrator of human-centric, ...
Barry Cooper, President, CX Division, NiCE, said, “In a time when every technology investment must prove its value, this year’s CX Excellence Award winners are leading by example.
Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond.