BOSTON, December 17, 2024--NPS Prism, a global leader in customer experience benchmarking, announced today the release of its first-ever Global Banking NPS Report revealing insights into checking ...

Clientshare's CX Maturity Assessment Clientshare, the company behind the world's leading Business Reviews platform, Pulse, has laun ...

NPS Prism addresses a crucial problem for business leaders: the lack of reliable, high quality Net Promoter Score® benchmarks for gauging competitive performance and progress against goals.

Regression to the mean is the unfortunate outcome of most benchmarking today. “How are we doing against the industry ...

The Satmetrix Net Promoter Benchmarks are based on survey responses from more than 23,000 U.S. consumers nationwide who rated their experience with the primary brands they use.

Started in 2009, NPS Benchmarks has become an open source repository for published Net Promoter Scores. In that time, it has expanded to enable community members to publish their own scores and ...

SAN MATEO, Calif.--(BUSINESS WIRE)--Satmetrix, the Net Promoter® company and leader in customer experience programs, today released its 2010 Net Promoter Industry Benchmarks for the insurance ...

Net Promoter Score Benchmark Study 2017 – 300 Companies Across 20 Industries Based on a Survey of 10,000 U.S. Consumers – Research and Markets ...

2012 Net Promoter Industry Benchmarks Leaders Here are some other highlights from this year's Satmetrix index: Technology: Apple was a double-duty winner this time around, nabbing an NPS of 71 percent ...

BOSTON, December 17, 2024--NPS Prism, a global leader in customer experience benchmarking, announced today the release of its first-ever Global Banking NPS Report revealing insights into checking and ...