Microsoft officials have been talking up plans for a digital contact center offering featuring Teams, Dynamics 365 and Nuance AI for the past several months. Officials re-announced plans for its ...

Microsoft Power Platform is redefining what’s possible with Microsoft Dynamics deployments, unlocking powerful new capabilities in a cost-effective and integrated way. This is according to Garron ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...