Based on OpenAI’s GPT-3, Microsoft’s new Dynamics 365 Copilot is an extension to its existing CRM and ERP software, working alongside those applications to assist in answering questions ...

Microsoft Dynamics 365 is an advanced CRM software solution with a powerful inbuilt AI, best suited for medium-to-large businesses. While it does have a steep learning curve, its advanced ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency.

Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together ...

Microsoft Dynamics 365 is a CRM and ERP platform with modules for sales, finance, HR, and supply chain management. Dynamics 365 can help you make data-driven decisions, enhance your customer ...

Microsoft CRM Dynamics 365 manages all the information you have gleaned from a client or customer, so that everything from their contact details to products they've purchased are listed in one place.

Microsoft's coming Dynamics 365 ERP/CRM service has something called the 'Common Data Model' at its core. Here's more on what CDM is and why it matters.

Microsoft is combining elements of its Dynamics CRM and ERP offerings into a new cloud bundle called Dynamics 365. Written by Mary Jo Foley, Senior Contributing Editor July 6, 2016 at 6:26 a.m. PT ...

Reflecting Alex Konrad’s report here on Forbes, Microsoft Dynamics 365 is essentially a piece of software that aims to unify both current CRM and ERP cloud solutions into one cloud service with ...

This article is more than 6 years old. My company implements Microsoft products. But, compared to the other CRM applications we implement, Microsoft Dynamics has been the toughest one to sell.