Loyalty programs aren’t what they used to be —but retail experts say these six put the customer first instead of simply ...

Consumers might not just feel obligated to shop at a specific store because of their membership, but they could also end up ...

Loyalty, Everywhere: This first-of-its kind loyalty program rewards guests whether they order from a restaurant’s own app or website, the DoorDash Marketplace, or in-store – helping merchants grow ...

In the retail ecosystem, securing and cultivating customer loyalty is not just a strategy; it's a vital lifeblood for sustained growth. With the cost of acquiring new customers outstripping the ...

Ultimately, AI enables loyalty programs to operate at a micro, highly personalized level, using historical data to drive ...

A strong relationship with your customers is the basis of any business that is successful. The loyalty programs, if carefully designed and implemented can be powerful tools to strengthen these ...

A points program that exists primarily to discount purchases is not a loyalty program. It is a slow-motion surrender of ...

How brands build better relationships and find their niche. Consumers overwhelmingly have positive experiences with loyalty programs. More than half of adults say they participate in them, and 96 ...

Seamless, Real-Time Data Flow From Capillary’s Loyalty Platform to Adobe Experience Platform Unlocks Personalization & Engagement at Scale By Megan Fiorendino December 11, 2025 Capillary Technologies, ...

Imprint, the modern financial platform transforming how brands engage, reward, and retain their customers, today announced it has raised $150 million in Series D financing at a $1.2 billion valuation.

Sixty-eight percent of consumers already believe we’re in a recession. It’s imperative that brands consider how this might affect their customers’ shopping habits, such as becoming more price ...

As the new pinnacle of Hilton Honors tiers, Diamond Reserve is an entirely new level of recognition designed for Hilton’s ...