Kenya’s telecommunications company, Safaricom PLC and Kenyans across the Country have reported a delay in the generation of tokens from the Kenya Power and Lighting Company (KPLC). In a ...

Buying Kenya Power (KPLC) tokens through M-Pesa can sometimes lead to delays in receiving token messages, which can be frustrating, especially when electricity is urgently needed. Fortunately ...

UPDATE: The Kenya Power and Lighting Company (KPLC) has announced that the company is still experiencing a delay in delivering tokens purchased through the Kenya Power Mpesa Paybill 888880.

In a late-night statement on Saturday, January 25, Kenya Power said it is experiencing a technical affecting token message relay. “We wish to inform all our pre-paid customers that we are ...

Accidentally purchasing prepaid tokens for the wrong KPLC meter number can be a stressful experience. However, the Kenya Power and Lighting Company (KPLC) has a clear process to help you reverse ...

Kenya Power and Lighting Company (KPLC) prepaid customers must use select banks to purchase tokens. A downtime hit the MPesa pay bill which is normally the channel the customers use. Since Friday ...

Kenya Power and Lighting Company (KPLC) prepaid customers cannot obtain their tokens via mobile money. The utility firm explained that a technical hitch had occasioned the downtime. It advised the ...