Help desk operations are no small matter at JPMorgan Chase, which runs seven sites that handle some 3 million IT service calls per year. Following its 2004 merger with Bank One and the end of its $5 ...
eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. A global survey of almost 850 IT professionals on service ...
On June 13, Mercury Interactive announced that it is expanding its reach into the IT services management market. The company is tackling the service desk and has acquired PowerHelp IT software from ...
MARKHAM, ON, June 28 /CNW/ - Software developer NetSupport Limited are pleased to announce the immediate availability of NetSupport ServiceDesk version 3. As well as ...
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