From a patient's point of view, they want to see their doctor, or perhaps even any doctor or other members of their coverage team, in a way that is convenient for them, at a time that is convenient ...

Appropriate use of provider scheduling tools yields dramatic results across a practice, including improved provider utilization, better patient access, reduction in administrative burden, and faster ...

Welcome to University of Utah Health. As always, we're here for all of your health care needs, whether virtually or in person. We are taking extra precautions during this time to ensure that we can ...

Editor's note: This is a continuation of a yearlong series that is designed to help dentists and team members understand their practice management software better. Today, we are providing you with a ...

Health systems are digitizing many of their processes to improve operations and become more consumer-friendly, but health leaders sometimes miss a key piece of the puzzle: the call center. The manual ...

It is hard to believe that in 2025, we are still dialing to schedule doctor appointments, get referrals, refill prescriptions, confirm office hours and addresses, and handle many other healthcare ...

Failure of the overdue application, a core piece of a new medical system, angers veterans groups and has officials worried about a reaction from the Hill and White House. An eight-year-old, $167 ...

It’s easy to feel helpless when you need to see a doctor but can’t get in for weeks or months (or longer!). But there are steps you can take to potentially speed up the process. Here, tips and ...