The competition between Zendesk and Freshdesk is extremely tight, but overall we’d argue that Zendesk is the better choice than Freshdesk if you’re after a top small business CRM with slick platform ...

Freshdesk Inc. is the leading provider of cloud-based customer engagement software.Freshdesk’s suite of products include the flagship product, Freshdesk, which allows organizations to support ...

Customer service software provider Freshdesk unveiled the launch of Freshsales, a customer relationship management (CRM) solution designed for sales reps working in high-velocity environments. The ...

Cloud­-based customer engagement software provider Freshdesk has launched Freshsales, a customer relationship management (CRM) solution and sales system designed for sales representatives working in ...

Over the past five years, Freshdesk Inc. has built a base of more than 80,000 paid and freemium customers – and a market capitalization of more than $500 million – with a focus on customer ...

One of the largest SaaS-based startups from India, Freshdesk, today announced the acquisition of Chatimity, a social chat platform, that developed artificial intelligence (AI) and chatbot technology.

Decathlon has been using Freshdesk for over four years now and today they are a team of 45 customer support reps using Freshdesk. Freshdesk has thus contributed to the vision of Decathlon to make ...

Freshdesk announced today that it has acquired Banglaore-based startup Pipemonk for an undisclosed amount. Pipemonk helps companies move data between cloud platforms, which should come in handy for ...