As a business owner, nothing can ruin your day as fast as a negative customer review posted online. There is, however, a silver lining. Negative feedback allows you to learn from your mistakes and ...

Lucas Downey is the co-founder of MoneyFlows, and an Investopedia Academy instructor. Samantha (Sam) Silberstein, CFP®, CSLP®, EA, is an experienced financial consultant. She has a demonstrated ...

Why hasn’t anyone told Jim to get rid of half of his slides; the client literally fell asleep during his presentation. There goes Sarah, interrupting again; doesn’t she know how much everyone hates it ...

There are always employees who struggle with confrontation, and for them, approaching a supervisor with negative feedback or a difficult situation can be especially anxiety-inducing. It is, however, ...

When Med Express sued Amy Nicholls for giving negative feedback on eBay, she didn't back down and remove the feedback. Instead, she lawyered up, acquiring pro bono counsel with help from Paul Levy at ...