EXCLUSIVE — The White House Presidential Personnel Office is staffing President Donald Trump ’s administration at a rapid pace, even as candidates go through a thorough vetting process ...

Press Releases Accurate Background Wins Stevie (R) for Achievement in Customer Experience ACCESSWIRE Updated April 18, 2024 1:28 PM ...

LOS ANGELES & LONDON-- (BUSINESS WIRE)--Almost half of customer service calls are abandoned due to call center background noise, with 42% hanging up immediately when they detect the noise.

The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.

I visited 3 NYC Social Security offices and called the 1-800 number to see what it's like to seek customer service after Trump's cuts to the agency.