AiChat Revolutionizes Enterprise Customer Service with Hybrid Generative AI Chatbot Capabilities PRESS RELEASE Plentisoft Jul. 14, 2023, 10:19 AM ...

Planteneers broadens its customer service and applications technology team with the launch of its Plantbaser online platform and upcoming pilot plant facility in Aurora, Illinois to better meet ...

This strategic move shows AI is now the foundation for how leading companies engage, support, and retain their customers ...

FRISCO, Texas, June 24, 2025 /PRNewswire/ -- Careington International Corporation is proud to announce enhanced customer service efficiencies through its collaboration with Cognigy, a global ...

Whenever a customer sees that you fix issues fast, or that your services are always up and running, their confidence in your brand gets a boost. But to deliver on your promise to provide seamless ...

As more services become strictly online, your customer-service capabilities need to keep up. Customer-service platform Acquire points out that nearly half of users will leave a website if they can ...

E-service capabilities will become even more important as the Web becomes a more mainstream shopping and servicing channel and as more complex and luxury products proliferate on the Web.

NASHVILLE, May 23, 2023 — Simplr, a bot-first CX outsourcing solution that offers automation and human agents, today announced new Voice-to-Digital capabilities, enabling clients to quickly shift ...

Wish Enters Partnership with eDesk, Further Bolstering Customer Service Capabilities Wish merchants across the U.S, and Europe can access eDesk’s integrative customer support system ...

Careington Implements Cognigy's Voice AI Solution to Elevate Customer Service Capabilities Provided by PR Newswire Jun 24, 2025, 7:11:00 AM ...