Data published by the Financial Ombudsman Service today shows how many complaints the independent, dispute resolution service ...

A NatWest customer who complained about an LGBT Pride campaign at his local branch was told to bank online – and the ...

The Financial Ombudsman Service will be the most significant regulatory barrier that firms will have to jump, according to ...

The Financial Ombudsman Service has continued to receive a high volume of complaints with a total of 141,846 received between July and December last year. This is a 49 per cent increase compared ...

The Central Bank of Cyprus (CBC) and its financial ombudsman service received 154 formal complaints from bank customers in 2024, according to the CBC’s annual report.The majority of these complaints, ...

Credit affordability and car finance were responsible for a large segment in growth of overall complaints to the Financial ...

Consumer complaints to financial services firms touched 1.8 million in the second half of last year, but grievances over home finance fell. Overall ...

Consumer complaints to financial services firms neared 1.8 million in the second half of last year, but grievances over home ...

The UK FCA proposes a credit card crypto ban to curb debt risks, aiming to regulate crypto markets while ensuring consumer ...

The UK’s Financial Ombudsman Services predicted earlier this ... Better fraud detection lowers overall costs and keeps financial service providers focused on their customers, not bad actors.