If you don’t have (or aren’t logged in to) the X app, try to log in to your X account on twitter.com using just your username and password. As soon as you are logged in, update your email address in your account settings.
We want you to know how to make your X experience better — and more secure. So whether it’s initiatives we’re driving, announcements about new settings and controls, or communications about security incidents, you’ll find it all here.
Currently, it is not possible to report an Encrypted Direct Message to X due to the encrypted nature of the conversation. If you encounter an issue with an encrypted conversation participant, we suggest you file a report about the account itself and our team will take a look.